Customer advocacy correlates with high retention and customer lifetime value. When customers renew their subscription, costs decrease while profit margins increase because it costs less to keep an existing customer than acquire a new one.
Customer advocacy can also be your ultimate growth strategy.
With referrals coming from advocates to prospects, customer advocacy is central to sales, digital marketing, and customer experience success. Advocates can help new customers learn about your solution, ensure higher adoption rates, and provide honest feedback about your software.
Kickstart your customer advocacy program with our new eBook.
Inside, you will find our step-by-step methodology to help you:
If you need help downloading your eBook, or if you would like to schedule a complimentary advisory call with an analyst, email us at [email protected].
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